Asian Journal of Sociological Research

This study aims to examine the influencing factors on the perceived ease (PEOU) of E-Government services by the Facilitating Conditions (FCs) and Computer Self-Efficacy (CSE) among the academic and administrative staff at University of Co-operative and Management, Sagaing, UCMS in Myanmar. The researcher developed a conceptual framework with the three factors.  A purposive sampling method has been used by focusing on government staffs’ perceptions and 142 staffs were selected.  This study was analysed by using multiple regression analysis to explore the relationship between the perceived ease of use PEOU and its external influential factors in Technology Acceptance Model TAM. It was found that the external variables: Facilitating Conditions FCs and Computer Self-Efficacy CSE were significantly related to the perceived ease of use PEOU of E-Government services. The result indicated that CSE had a highly significant influence on PEOU where FCs also proved a significant effect expressing that both factors play a crucial role in shaping the users’ perception of system usability. This research findings could support the E-Government implementors of the government sectors, the respective stakeholders and the specialists who provide and study the factors influencing consumers’ acceptance of electronic government services. This research type should be further conducted at the moderately developed area in Myanmar based on this research.